Warranty on Eyewear at 20/20 Vision Care in Medicine Hat

Name: 20/20 Vision Care
Address: 431 3rd St SE, Medicine Hat, Alberta, T1A 0G8, CA
Telephone: 403-526-2020

20/20 Vision Care offers comprehensive eye care services in Medicine Hat. We understand the importance of quality vision care and offer you several billing choices, financing, and warranty on our eye care products. We believe that good health care is everyone’s basic right and to ensure that each one of you can benefit from it we offer you a warranty on our products in different categories.

20/20 Vision Care No Worry Warranty

To help you stay stress-free, we offer the following warranty on our eyewear:

2-year Manufacture Defect* Lens Replacement Guarantee
2-year Manufacture Defect* Frame Replacement Guarantee
2-year Guarantee on all secondary parts (nose and temple tip damage etc.)

*Manufacturing defects do not include damage caused due to customer misuse or normal wear and tear.

At 20/20 Vision Care we understand that accidents happen. That’s why we offer a 2-year damage warranty, at no extra charge (excludes regular wear and tear) DOES NOT INCLUDE LOSS

1 Free Lens and Frame Replacement - No Questions Asked (Damaged parts must be returned) If no warranty claim occurs in 2 years, your next set of prescription glasses will be discounted 15% (cannot be combined with any other discounts or promotions). Manufactural defect do not count towards your free replacement.
30 Days Complete Satisfaction Guarantee If for any reason you do not love your prescription glasses, they can be EXCHANGED. Glasses must be returned in original condition for the 30 day satisfaction guarantee.
30 Day Money Back Guarantee On Computer Glasses and Polarized Sunglasses.

Temporary Adaptation
Please know that temporary adaptation to your new glasses is normal.

You may notice some of the following:
- A pulling or drawing feeling in and around your eyes
- Flat objects, straight lines, and right angles may feel tilted or out of square
- Peripheral perception changes may be noticeable, especially when you or an object is in motion
To help you adjust we suggest that you put your old glasses away. Switching back and forth with your new and old glasses will only delay your progress. Also, don't look at your feet when you walk. If you wear your new prescription as recommended, full adaptation should take place within 2-3 weeks. Call us should you experience longer than expected adjustment difficulties.

Caring for Your New Glasses

You must first rinse your lenses with warm water to remove abrasive particles. Apply a liquid hand soap or liquid dish soap and gently rub both sides of the lenses. Rinse thoroughly with warm tap water and dry with a cotton cloth.

To avoid scratching your lenses do not use paper products or harsh cleaners on the surface of your lenses. To maintain a proper fit, always remove your glasses with two hands.

Stop in anytime for a complimentary tune-up of your glasses including adjustments, new nose pads or ultrasonic cleaning.

Thank you for choosing 2020 Vision Care.

20/20 Vision Care No Worry Kids' Warranty

At 20/20 Vision Care we understand that kids can be tough on glasses. That’s why we offer a comprehensive 2 year warranty on kids’ prescription glasses packages (some restrictions may apply).

Three sets of damaged lenses or frames are replaced for FREE (damaged lenses must be returned)

30 Day Complete Satisfaction Warranty

If for some reason you do not love your prescription glasses, they can be exchanged. Glasses must be returned in the original condition for the 30-day satisfaction warranty.

Temporary Adaptation
Please know that temporary adaptation to your new glasses is normal.

You may notice some of the following:
- A pulling or drawing feeling in and around your eyes
- Flat objects, straight lines, and right angles may feel tilted or out of square
- Peripheral perception changes may be noticeable, especially when you or an object is in motion
To help you adjust we suggest that you put your old glasses away. Switching back and forth with your new and old glasses will only delay your progress. Also, don't look at your feet when you walk. If you wear your new prescription as recommended, full adaptation should take place within 2-3 weeks. Call us should you experience longer than expected adjustment difficulties.

Caring for Your New Glasses

You must first rinse your lenses with warm water to remove abrasive particles. Apply a liquid hand soap or liquid dish soap and gently rub both sides of the lenses. Rinse thoroughly with warm tap water and dry with a cotton cloth.

To avoid scratching your lenses do not use paper products or harsh cleaners on the surface of your lenses. To maintain a proper fit, always remove your glasses with two hands.

Stop in anytime for a complimentary tune-up of your glasses including adjustments, new nose pads or ultrasonic cleaning.

Thank you for choosing 2020 Vision Care.

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